How to Close or Delete Your 1xBet Account
Short answer: you can't do it yourself. There's no delete button anywhere in the settings on pk.1xbet.com — you have to contact support, either through live chat or by emailing support@1xbet.com. Write the subject line 'Request to Delete Account', tell them you want permanent closure, and include the email or phone number on the account so they can verify it's actually you.
Before any of that, your balance needs to be zero. This is not negotiable — 1xBet won't process the request with funds still sitting there. Same goes for open bets. Get everything settled first.
One thing worth knowing before you go through with it: deletion is permanent. No grace period, no way back. If you're just burned out and need a few months off, self-exclusion makes more sense — it blocks the account for 1 month, 6 months, or a year without wiping your history.
How to Delete a 1xBet Account — Step by Step
No single button for this. The closure goes through support, and the account has to meet two conditions first: zero balance, zero open bets. Get those sorted before you even open a chat.
Log in at pk.1xbet.com.
Withdraw everything. Go to the cashier, pull your full balance out, wait for it to land.
Let your bets settle. If you've got anything running, wait. 1xBet won't touch a deletion request with active wagers on the table.
Check your account settings for a 'Close Account' option. It's not always there, but worth checking first before going to support.
If nothing shows up in settings, open support via live chat — faster than email. Or email support@1xbet.com if you'd rather have a paper trail.
Subject line: 'Request to Delete Account'. Body: state clearly that you want permanent deletion, give them your registered email or phone number. Be direct — 'I want to permanently delete my 1xBet account. Registered email: [yours].'
Wait. Live chat is quicker. Email can take longer. You'll get a confirmation message when it's done.
Email draft if you need it: Subject: Request to Delete Account. Body: 'Please permanently delete my 1xBet account. My registered email is [your email]. I confirm my balance is zero and I have no open bets. Please confirm once complete.'
Done means done. No recovery, no undo, no 'wait I changed my mind'. The moment support confirms it, that account is gone.
What to Do Before Deleting Your 1xBet Account
Most people skip something on this list and regret it. Run through it before you send anything to support.
Step | Action | Why It Matters |
Withdraw balance | Pull all funds out to your payment method | 1xBet won't delete with a positive balance — and funds left behind may not come back |
Settle open bets | Wait for every pending bet to resolve | Active wagers block the request entirely |
Cancel active bonuses | Check and cancel any running bonus | Bonus funds are gone on closure — no payout, no transfer |
Save betting history | Screenshot or export your transaction records | History disappears with the account, permanently |
Complete KYC | Verify your identity before trying to withdraw | Unverified accounts hit withdrawal limits |
Note account details | Write down your registered email and phone | Support needs these to confirm it's your account |
KYC first if you haven't done it. Unverified accounts can run into withdrawal limits at the worst possible moment. Do it through the account verification page — upload your ID, wait for approval, then withdraw.
For withdrawals, check the payment methods page to confirm which options are live for Pakistan right now. JazzCash, Easypaisa, Cashmaal, SadaPay, NayaPay — each has its own minimums and processing times, so pick the one that actually works for you.
What Happens to Your Balance and Data After Account Deletion
Gone is gone. Here's what that actually means for each piece of your account.
Balance — needs to be zero before deletion. Anything left after closure is on you; 1xBet won't chase you down to refund it. Withdraw before you submit the request, not after.
Betting history — vanishes. Transaction records, bet history, the lot. If you need any of it — tax reasons, dispute history, whatever — screenshot or export it first. There is no retrieval process after.
Personal data — this is where people get surprised. Deleting the account does not delete 1xBet's records of you. They retain data for a period set by their privacy policy and applicable law. Read the privacy policy on pk.1xbet.com if you want specifics — the retention period is in there.
Bonuses — forfeited. No conversion, no cash-out, nothing. If you have a bonus balance worth using, either use it or accept it's gone.
Account recovery — not a thing. No exceptions on record.
Item | What Happens After Deletion | Do This Before Deleting |
Account balance | Not recoverable if left in account | Withdraw everything first |
Betting history | Gone — no access | Save screenshots if you need records |
Personal data | Retained per 1xBet privacy policy | Check privacy policy for retention period |
Active bonuses | Forfeited on closure | Use or cancel before requesting deletion |
Login access | Permanently cut off | Note your registered credentials |
Account recovery | Not possible | Use self-exclusion if you might come back |
Self-Exclusion as an Alternative to Deleting Your Account
Honestly, if the reason you want to delete is to stop yourself betting for a while, self-exclusion is the smarter move. Check the responsible gambling page for details on what 1xBet offers.
Self-exclusion locks the account for a set period — 1 month, 6 months, or a year. Your balance stays untouched, your history is there when you come back. 1xBet also flags your details so you can't just register a new account to get around it.
The line between the two options is simple: self-exclusion is reversible. Deletion isn't. If there's even a small chance you'll want the account back in six months, don't delete it.
Feature | Self-Exclusion | Permanent Deletion |
Account access | Blocked for chosen period | Gone permanently |
Duration | 1 month, 6 months, or 1 year | Permanent |
Can you undo it | Yes — when the period ends | No |
Balance | Stays in the account | Must be withdrawn first |
Betting history | Kept intact | Deleted with the account |
New account blocked | Yes — 1xBet monitors for this | N/A |
Best for | A break from betting | Done for good |
